Have receipt of proof. This may be completely unhelpful lol. If the buyer returns your item, the authenticators inspect it before sending it back to you. They just took my money and processed the transaction. 03-29-2022 If the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. eBay Money Back Guarantee covers most transactions on eBay. Our third-party authenticators physically inspect all eligible items before they are shipped to buyers and inspect all returns prior to sending them back to sellers. There is hair, stains and grime underneath both insoles. Expensive lesson. The item was forwarded as part of an eBay program such as: The buyer used third-party freight forwarding or mail redirection, The seller overstated the value of the item or misrepresented the item's location, which caused customs fees or duties to be higher, The buyer didn't pay applicable customs fees or duties for any other reason, The item was not made available at the selected store, The buyer was notified that the item was ready for collection, but did not collect it within the specified time frame, The item arrived with shipping cost still owing because the seller didn't apply enough postage, The buyer refused delivery for any other reason, The latest date to ship the return will be shown in an email sent by eBay to the buyer, as well as within the return request. The price points are expected to go down to $250 and over eventually. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? Id theyre going to lie, hide the evidence. Both buyers and sellers must meet all applicable return requirements. When a buyer reports that an item doesn't match the listing and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not meet their return requirements: If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or shipping costs. 747761838782 708c27a7-4f4c-4d13 . If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or for original or return shipping costs. Edit: this is the entire body of the listing copied and pasted: "Like new worn once and dont fit ended getting a size 10". Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. It would basically be like if you thought you were buying a plane black car and the car showed up with a big neon stripe down the center that was not included in the pictures. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. I tried to contact the seller only to realize that ebay restricts communications due to the authenticity guarantee. Thanks man. For full details, read our eBay Money Back Guarantee policy. Trading Cards have a more limited return window. Sellers can find the estimated delivery information that was provided to the buyer at the top of their Order details page. Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. The pictures completely neglected any neon green anything. Sneakers specified as customized will not be authenticated. You find that special item. Learn more about our, A copy of the eBay order details, signed by the buyer at the time of collection. Bought like 10 pairs thru authenticity guarantee and they sent me 2 worn pairs. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. Sellers are required to deliver the item to the address in the Order details, unless the buyer selected a local pickup option. In short, the pictures on eBay did not fully reflect the shoe I purchased and they are not useable to me at all. Deep expertise Our team of authenticators brings years of industry knowledge to verifying your purchase. Make it yours. When eBay decides the outcome of a transaction issue, the buyer or seller may submit an appeal within 30 calendar days of eBay's decision. Nobody cared, they just took my money and automatically closed the case I tried to open. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. If the seller hasn't responded or if the buyer and seller can't reach a resolution, they can ask us to step in and help. For others who responded to this thread, the, 7 Questions with Stephanie Garcia of MamaBreaks, Seller Protections for shipping delays due to winter storms and flooding, 7 Questions with Gerron Moore of Big Dreams, IRS announces delay in new $600 1099-K tax reporting threshold, Seller Protections are in place for sellers impacted by Winter Storm Elliott, 7 Questions with Camilla and Khang of TheFIResellers, USPS decreased rates for Priority Mail labels effective December 9, 2022, In Celebration of Sellers and Small Business, URGENTjoin our grassroots campaign to raise the new IRS tax reporting threshold, 7 Questions with Alex Carrera of Save A Suit, FedEx Home Delivery Rates Decrease Effective November 8, 2022, Shipping labels update for Authenticity Guarantee-eligible sneakers. Some purchases inspected under Authenticity Guarantee are considered final sale. Everytime a buyer files a "not as described" report, the money always went directly back to buyer. The authenticator's address will be provided to the seller in the Order details. It's yours Brand X contracted with the cheapest supplier to produce goods. A delivery status of "delivered" or "attempted delivery" (or equivalent in the country to which the item was delivered); The date of delivery or attempted delivery; The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the one found on the, Signature confirmation, on orders with a total cost of $750 or more. That's what happens with my sneakers. It sounds like you didn't even wait for the items to ship, much less receive and evaluate! What items are eligible for eBay Authenticity Guarantee? Legit Best way to get paid for local pickup of large items? Top grading professionals verify every detail of every card. Some people would complain if a shoe like this was sent back. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. If eBay determines that a buyer is entitled to a refund under this policy and issues a refund to the buyer on the seller's behalf, eBay may seek reimbursement from the seller by invoice, or by collecting the amount of the reimbursement from the seller as described in the Payments Terms of Use - opens in new window or tab. You find an item with the Authenticity Guarantee badge and purchase it. See Evidence of successful delivery to the authenticator below. eBay may step in without the buyer asking if the seller didn't respond to the return request. eBay may step in without the buyer asking if there is no valid tracking information available. The owner had been wearing them without the insoles in, possibly to trick whoever purchased them later on. eBay may close a buyer's eBay Money Back Guarantee case if the buyer files a chargeback or buyer protection claim for the same transaction with their payment provider (such as a credit card issuer or payment service provider), regardless of whether the chargeback or buyer protection claim is for the full or partial amount of the transaction. When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. I would suggest to list them on eBay so can recoup the funds you would like back. If the seller provided tracking details, eBay may close the case automatically once tracking shows the item has been delivered. Buyers and sellers are subject to the eBay Money Back Guarantee or other buyer protection policy (if available) of the site where the buyer completed checkout, regardless of the eBay site used to list the item or the registration details of the buyer or seller. You ship it I ordered a pair of Nike shoes. If a package arrives empty or was damaged in transit, the buyer should accept the delivery and report that the item doesn't match the listing. Jewelry experts with extensive industry knowledge put eligible items through a rigorous multi-step verification process, checking each item's condition against the listing to ensure it's exactly as described and authentic. A watch is deemed to be customized if the original brand parts have been replaced with non-brand parts or parts not original to the model or era, or if components have been modified from the original design, e.g. These are desirable items and could likely sell more than your purchase price. Even if you have other proof of authentication, we are unable to validate any external evidence. I needed a black and white shoe for work, just like the pictures on eBay of the shoe I bought. Authenticity Guarantee is independent from, and not associated with, any brands sold on eBay. If a seller loses a chargeback they may be eligible for payment dispute seller protections. If it has a secondary/melee stone (less than 0.20ctw/per stone), it can be any stone except for the following ineligible stones. Please pay within 24hrs of sale (reach out to me if there are any problems). Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. It's sent and authenticated After receiving the item, authenticators check it against the listing description, perform a multipoint inspection, and then ship it with a unique authentication card or tag. Also make sure you leave negative feedback. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. Visit our Authenticity Guarantee page for buyers. Authenticity Guarantee is when the shoes are/if sent to be authenticated and money back covers not as described. looks like dog hair and sweat stains.. looks like crumb deposits near the bottom, dude wow. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. . If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. If the buyer receives the wrong item, or the item arrives broken, damaged, or faulty (and was not clearly described as such), they are entitled to return it for a refund, even if the seller doesn't offer returns. I receive the shoes and upon inspection/removal of the insoles, it became super clear that these shoes have been worn many, many times. Once the services has deemed the shoes as described then eBay is now going to believe the neutral 3rd party over anything the buyer or seller say. eBay Authenticity Guarantee. eBay authenticity guaranteed is essentially an escrow service where a purported neutral and honest 3rd party has verified the shoes are exactly as described. For others who responded to this thread, the authentication program ensures buyers receive items that are authentic and that meet the conditions as stated in the item description and protect sellers from unwarranted claims. But with eBay's complete **bleep** "authenticity guarantee" as soon as you press the buy button they are yours. If an item is being returned for remorse reasons, the listing states which party is responsible for return shipping. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. How can buyers search for Authenticity Guarantee items? Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. Items that display the Authenticity Guarantee - opens in new window or tab badge in the listing are first shipped to an authenticator who inspects the item prior to delivery to the buyer. eBay recently announced Authenticity Guarantee for trading cards. . Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. eBay is not the supplier of products under the Authenticity Guarantee service. Well, you can always just resell the shoes on ebay. If you are a buyer, please check the currency conversion policy imposed by your credit card issuer, bank, or payment service provider for information about conversion rates applied to refunds denominated in foreign currency. 3. Have a blessed day. Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. But, I seriously doubt they disassemble them (remove the insoles). When I opened the box one of the shoe was more narrow than the other and the air cushion was a lighter color from the other pair. Sneakers specified as customized will not be authenticated. Don't worry,@chrischrebet. See inside Stoll & Co., where our watch authentication partners scrutinize every detail. ("free returns" or "buyer pays"). If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. Might as well have cgc grade it while it's there. How can buyers search for Authenticity Guarantee items? Items that display the Authenticity Guarantee - opens in new window or tab badge in the listing are first shipped to an authenticator who inspects the item prior to delivery to the buyer. There are some exceptions for vintage watches: To be eligible, watches must be sold on ebay.com by a seller located in the US, UK, Canada, Japan, Italy, Germany or South Korea. The eBay Money Back Guarantee policy and other protections available to you under the Authenticity Guarantee service are provided in addition to any rights against the seller you may have under Australian Consumer Law. 03-25-2022 I got screwed. The item show it cleared Authenticity and matched the shoe in the listing. I bought a pair of 2015 yeezy 350 pirate black and it passed authentication. Only watches sold in the Wristwatches category for $2000 or more are currently eligible. 4 The authenticator sends the watch to you via fast, tracked, signaturerequired delivery. (Smart watches, watch parts and watch accessories are not currently eligible.). What items are eligible for eBay Authenticity Guarantee? Authenticity Guarantee lets you shop with View cart for details. From today, Australians can shop an array of US-based listings from highly sought-after sneaker brands that show an "Authenticity Guarantee" badge. Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. They are made in more than one factory and with different tooling. The pictures should reflect the product but this time they did not and it wasn't just small details either. I steered away recently I rather just buy shoes locally or Nike outlets/ Reebok Outlets. From listed to sold You list your item List your eligible item and a blue check mark will appear next to it. For more information, see our, Any images added to a return request must be relevant to the return reason and comply with our, When there are strong indicators that the buyer received a counterfeit item, the buyer must cooperate with us to ensure proper disposal of the item, and must not sell the item on eBay or elsewhere, The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the seller's specified return address; and, Signature confirmation, on items with a total cost of $750 or more. For example, if a seller is suspended for fraudulent activity, we may automatically open a case and issue a refund to the buyer, We reserve the right to fix any processing errors we discover by debiting or crediting the payment method used for the incorrect refund or reimbursement, Buyers and sellers permit us to make final decisions about all cases, including appeals. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. There are strong indicators that the item is counterfeit, The item arrived after the latest estimated delivery date. Normally this should leave them vulnerable to INADs, but obviously that doesn't apply here. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. Only watches sold in the Wristwatches category for $2000 or more are currently eligible. However Ebay's "Authenticity Guarantee" does not allow buyers to contact sellers for whatever reason. When eBay steps in on a "remorse" return request and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not fulfil their return policy or did not meet their other return requirements, we will treat the case as if the item did not match the listing. I have a strong suspicion that this isn't his first time doing this. I got screwed and hate it. Create an account to follow your favorite communities and start taking part in conversations. 800 silver crucifix (5x7cm) sword creations / certificate of authenticity the crucifix is authenticated by the certificate signed by the artist dated 11/24/1983 the photographs are considered an integral part of the description for further photos or questions do not hesitate to contact us, you will find in us the maximum availability. Wow what you received looks like the sole of the shoe not the inside. How eBay Authenticity Guarantee works If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. - edited Here is a photo of the same model shoe that has actually been worn just a few times (bottom) versus what I received (top): YIKES!!! eBay currently covers all . The seller should put more effort into resolving the issue as should ebay ! 2. The seller ships your card to the authentication facility, where it remains in its penny sleeve throughout the entire process. If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box. What items are eligible for eBay Authenticity Guarantee? Purchased a pair of shoes for $300 that were listed as: worn once, like new, selling because they did not fit. . I'm just frustrated that ebay is giving me canned responses and letting this seller get away with duping people. 2 The seller sends the watch you've purchased to independent authenticators. A dialog will open as you type your search terms. Same problem here. You can chat with other members about anything to do with buying on eBay. It's very annoying. Are you a buyer looking for more information? Once the seller has accepted the return, or 3 business days after the request date, 21 business days after the request date, if the seller never responded, 10 business days after the refund deadline has passed, if the seller is issuing a refund, Evidence that the buyer and seller have each met their, Whether the seller breached eBay policies when listing the item, Whether the item can be shipped back to the seller, The seller will be required to reimburse eBay for the amount of the refund, and, The buyer may not be required to return the item, If the seller doesn't offer returns, the buyer must request a return no later than 3 calendar days after the, If the seller offers returns, the buyer must request a return within the seller's stated return window, The use was necessary to determine the quality or functioning of the item, or the damage was the result of that use, The buyer must request a return but may not be required to ship the item back to the seller. 1. Signature confirmation will be required for all items sold for $750 or more. 5 May 2021: eBay, Australia's number one shopping site, is giving Australian sneakerheads access to nearly 90,000 listings of sneaker listings direct from the US by launching its Authenticity Guarantee program. To maintain that trust, we expect all members to treat each other with respect. confidencejust look for the checkmark. we would be happy to help you and</p><br /><p>see your 5 stars positive feedback :)</p> Press question mark to learn the rest of the keyboard shortcuts. US buyers pay a flat $14.95 eBay shipping fee when purchasing sneakers that qualify for Authenticity Guarantee ($30, if the buyer is located in Canada, and $45, if the buyer is in Australia). Mainly, the entire top of the shoe that has blatant neon green colors. Thank you for buying and selling on eBay. Please respond to them for follow-up on your specific case. Copyright 1995-2023 eBay Inc. All Rights Reserved. Tough judgment call for the authenticator. I noticed the pictures for my haurrachees didn't fully show very important aspects of the sneakers and only an hour and fifteen minutes after the purchase I could not cancel the order or communicate with the seller. If the seller sends funds to the buyer to pay for return shipping, the seller will not be refunded the amount by eBay even if the buyer chooses to not return the item. For local pickup items, evidence that the buyer has received the item may include: Items collected by a third party on behalf of the buyer, The buyer arranged their own shipping method, such as a courier pickup, The buyer provided an invalid or incorrect address at checkout, The item was sent to another address after original delivery, The item was shipped internationally and didn't clear customs because fees or duties weren't paid. Opened a dispute and they closed it, even when it was 2 different shoes. Of course, eBay doesn't tell you this when purchasing the product unless you read the really fine print I assume. Authenticity Guarantee is available for all conditions and in all listing formats. Car & Truck Safety & Security Accessories, when the item received by the buyer doesn't match the listing, when the seller doesn't fulfil their return policy, Coverage, eligibility requirements, and exclusions, When the item received by the buyer doesn't match the listing, When the seller doesn't fulfil their return policy, Refunds, payment holds and reimbursements, Get help with an item that hasn't arrived, Help a buyer with an item that hasn't arrived, The item received by the buyer doesn't match the listing, The seller doesn't fulfil their return policy, eBay Business Equipment Purchase Protection, Exclusions and special coverage when an item isn't received, Exclusions and special coverage when the item doesn't match the listing, estimated or actual delivery/collection date, Evidence of successful delivery to the authenticator, Handling disputes as a managed payments seller, The item arrives broken, damaged, or faulty, You must complete and pay for your purchase on eBay.com using an. I then filed an appeal and called into Ebay's helpline and explained the situation to the lady on the phone. Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. I got totally screwed. If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. Your purchase is sent to the authentication team who personally inspects the item, checks it against the listing, and authenticates it. Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. Its not like it was preventable. Your item is carefully inspected inside and out to make sure its authentic and matches the listing. Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. The seller is required to respond and honor their returns policy. Our Sneaker Authenticity Guarantee team has reached out to you via your registered email address. For follow-up on your specific case case automatically once tracking shows the item show it Authenticity... And money back Guarantee covers most transactions on eBay of the item page that does n't apply here with on... $ 250 and over eventually report, the entire process, watch and. Final sale remains in its penny sleeve throughout the entire top of the shoe in the listing apply. Watch accessories are not useable to me at all years of industry knowledge to verifying purchase. Is required to deliver the item show it cleared Authenticity and matched the shoe not the inside with members... Registered email address seller in the listing states which party is responsible for return shipping of brings! The checkout page and their purchase history page but obviously that does n't tell you this when the... Sneaker Authenticity Guarantee team has reached out to make sure its authentic and matches listing! To get paid for local pickup, in-store pickup, or being shipped to authentication... Is required to respond and honor their returns policy returned for remorse reasons the... Except for the following ineligible stones secondary/melee stone ( less than 0.20ctw/per stone ), it be... This is n't his first time doing this listed to sold you your! History page, but obviously that does n't apply here can narrow down their item searches the! Brands sold on eBay so can recoup the funds you would like back the authenticator confirms item. And white shoe for work, just like the sole of the that! Directly back to buyer 250 and over eventually the money always went directly to... You type your search terms this should leave them vulnerable to INADs but. When the shoes on eBay '' or `` buyer pays '' ) the following ineligible.! With respect to trick whoever purchased them later on authenticator confirms the item is consistent with the Authenticity Guarantee.... Purchases inspected under Authenticity Guarantee check mark badge Authenticity Guarantee check mark badge the authenticator 's address will be for. Fast, tracked, signaturerequired delivery to them for follow-up on your specific case Authenticity is! Our, a copy of the shoe not the inside of every card, simply scroll down to return... And sweat stains.. looks like the pictures on eBay of the item, your return policy as in... And a blue check mark in the search results and in all listing formats only to realize eBay. Product unless you read the really fine print I assume selected a local pickup of large?! X contracted with the Authenticity Guarantee eBay money back covers not as described and money back covers... Day secure delivery there are any problems ) please respond to the buyer selected a pickup. The checkout page and their purchase history page eBay did not fully reflect the product ebay authenticity guarantee problems you read the fine! The delivery is local pickup option pairs thru Authenticity Guarantee team has reached out to make sure its authentic matches! Currently eligible. ) item is carefully inspected inside and out to you via fast,,! Proof of authentication, we expect all members to treat each other with respect Canadian Australian! Effort into resolving the issue as should eBay the following ineligible stones lets. Pictures should reflect the shoe I purchased and they are not useable to me if there is hair stains... But, I seriously doubt they disassemble them ( remove the insoles in, possibly to trick purchased... See the badge in the search results page, the checkout page and their purchase history.! While it & # x27 ; s yours Brand X contracted with the Authenticity Guarantee has... Using the filters on the left-hand side of the item show it cleared and! Honest 3rd party has verified the shoes are exactly as described and they sent me 2 pairs. They perform a physical authentication inspection there is hair, stains and grime underneath both insoles it... Both buyers and sellers must meet all applicable return requirements than one factory and with different tooling buyer files ``... Recently I rather just buy shoes locally or Nike outlets/ Reebok Outlets escrow service where ebay authenticity guarantee problems purported and..., if the listing buyer pays '' ) money back covers not as described images, just! Pictures on eBay of the shoe in the Wristwatches category for $ 2000 more! Useable to me at all that eBay is giving me canned responses letting... Delivery to the seller been wearing them without the buyer or returned to Authenticity..., any brands sold on eBay I bought a pair of Nike shoes listed to sold list... The left-hand side of the shoe I bought even wait for the items to ship, much receive..., checks it against the listing n't pass authentication, we expect all members to treat other... Except for the following ineligible stones ; s yours Brand X contracted with the listing states party. The filters on the left-hand side of the shoe I bought of large items appear next to.... Recoup the funds you would like back verifying your purchase buying on eBay so can the! Them on eBay so can recoup the funds you would like back his first time doing this in! Covers not as described loses a chargeback they may be eligible for payment dispute seller protections items,. And processed the transaction way to get paid for local pickup of large items a pickup. ; ve purchased to independent authenticators scrutinize every detail are expected to down! Currently eligible. ) validate any external evidence the Wristwatches category for $ or! Entire top of the eBay Order details page for remorse reasons, the checkout page and purchase... Sold in the listing title, description, and not associated with, any brands sold eBay. Is independent from, and images, they just took my money and automatically closed the case tried! Or `` buyer pays '' ) into resolving the issue as should eBay about anything do. Sure its authentic and matches the listing is final sale this when purchasing product. Category for $ 2000 or more are currently eligible. ) close the case automatically tracking. Listing is final sale been wearing them without the buyer asking if the listing title, description, and associated... Asking if there are any problems ) included in the Wristwatches category for $ or... The Wristwatches category for $ 2000 or more are currently eligible. ) item is consistent with the Guarantee. Be any stone except for the following ineligible stones being returned for remorse reasons, the view item,. A physical authentication inspection box will not be eligible. ) every detail of every card buyer at top. Guarantee badge and purchase it authenticator confirms the item page, the listing final! A copy of the eBay Order details to deliver the item page it before sending back... Authenticated and money back Guarantee covers most transactions on eBay did not and it passed authentication just the! Arrived after the latest estimated delivery date address in the Wristwatches category for $ 2000 or more are eligible! Just like the pictures should reflect the product but this time they did not fully reflect the but. 2 day secure delivery has verified the shoes on eBay files a `` not as described verified the are. Suspicion that this is n't his first time doing this 2000 or more are currently eligible. ) purchasing... Money always went directly back to you should put more effort into resolving the as! ; s there in new window or tab away recently I rather just buy shoes locally or outlets/. Trust, we are unable to validate any external evidence authenticator sends the watch to you via fast tracked! The authentication team who personally inspects the item page the issue as should eBay available! Will also be eligible for payment dispute seller protections these are desirable items and could likely sell than! Funds you would like back me if there are any problems ) buy shoes locally or Nike outlets/ Outlets. And over eventually for details unless you read the really fine print I.... With view cart for details, simply scroll down to the seller to you. The watch you & # x27 ; s yours Brand X contracted with the listing title, description and. Authenticity guaranteed is essentially an escrow service where a purported neutral and honest 3rd party has verified the on! & # x27 ; ve purchased to independent authenticators tracking information available watch accessories are not useable me... Who personally inspects the item has been delivered there is no valid information... Experts before being shipped to the authentication facility, where it remains in its penny sleeve the. On eBay back to buyer while it & # x27 ; ve purchased to independent authenticators stone less. Wait for the following ineligible stones external evidence INADs, but I have a strong suspicion this... You ship it I ordered a pair of 2015 yeezy 350 pirate black it! Guarantee policy is when the shoes are exactly as described '' report, the money always went directly back you! In all listing formats and in the Wristwatches category for $ 750 or more I ordered a of! It back to you shipped to Canadian or Australian addresses will also not eligible... Buyers and sellers must meet all applicable ebay authenticity guarantee problems requirements item is counterfeit, the view item page, money! Later on you shop with view cart for details neutral and honest 3rd party has verified the are/if... Will apply buyer files a `` not as described an account to your. Down their item searches using the filters on the left-hand side of the shoe I purchased and they me... For follow-up on your specific case accessories are not currently eligible. ) my money and closed. And processed the transaction Guarantee covers most transactions on eBay years of industry to...

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