Simply click the 'Forgot your password?' Please keep your orders separate, as returning more than one order in a parcel may delay your refund. Well cover duty costs on all order however additional taxes may apply according to local legislation. Drag the labels to their correct locations on the diagram of chordate characters below. No worries, we offer returns. $15. $15. Give me ideas in the comments! Please note, PLT does not cover the cost of returns from US/Canada. If ordered before 10pm Monday to Friday, 9:30pm on Saturday or before 10pm Sunday your order will be delivered the next day (excludes Bank Holidays). //initially hide all Head to your local Collect+ store with your parcel. Beauty products and accessories cannot be returned. case 'australia': case 'american samaoa': jQuery('.s-aus').show(); break; The return label is more to provide the correct address and an easy method to track with. If youre a customer in the UK or EEA, you get 14 days to cancel your contract with us. Returning via eParcel Return means you should get your refund within 14 business days. link next to the login button and follow the instructions. I purchased a few items but 1 of them did not work out for my daughter, the original cost of this . Please ensure that lingerie and swimwear items are tried on over your own underwear. Unless you have contracted as a consumer in the EEA and you have cancelled your Contract under clause 5 of the Terms and Conditions, in which case we will refund delivery charges you have paid for delivery of the products to you, although the maximum refund for delivery will be the least expensive delivery method we offer to your delivery destination. The errands are never ending and I'm pretty sure my credit card is just taking advantage at this point because they know I'll never call and ask what a 3 . Click here for additional information: www.boohoocapricingsettlement.com. Expired. As soon as we have processed your refund, you will receive an email notification. Please note Special shipping Guaranteed items cannot be shipped to a neighbour. Some people who are used to purchasing clothes online might be disappointed that Pretty Little Thing offered a fairly short return policy. . Download your returns label here, and post back to us from your local post office. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Package up your unwanted purchase with a note inside including your name and order number (you'll find this on your confirmation email). Pretty Little Thing return policy asks that you return items within 28 days of processing the order for refund or exchange. You must have JavaScript enabled in your browser to utilize the functionality of this website. Once you have processed your return in the portal, youll be emailed a shipping label or QR code to scan at your chosen drop-off point. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. We found very few examples of people talking about the leniency of the Pretty Little Thing return policy. By beccaw223 . Returning with Doddle is FREE and convenient. Please note that all site wide discounts exclude red priced items and beauty and premium purchases unless otherwise stated. We have had a problem shipping your parcel, if you are the shipper of the parcel, please contact us, with contact details for the recipient. Pierced jewellery cannot be returned for health and hygiene reasons. up to 5 - 8 business days. The portal makes it easy to pay for a return label, print it, and attach it to the package. We've collected the item from the sender. Keep your receipt of postage safe as you will need this as your proof of return. Follow the on-screen instructions (make sure you have your order number and the email address you used to make the order). If you havent got your returns label dont stress! A privacy reminder from PrettyLittleThing, California Transparency in Supply Chains Act. No worries, we offer free returns. There is a returns label included in your parcel. Returning an item from Pretty Little Thing online store is easy. You can find the details of your post office here - https://tools.usps.com/go/POLocatorAction!input.action. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. You`ll then receive a full refund as per the policy above. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? Make an account here. For some areas, you can reschedule your shipping online here - https://redelivery.usps.com/redelivery/. Bona Fide Masks. HOW DO I RETURN AN ITEM FROM USA OR CANADA? 50% off almost everything with this Pretty Little Thing discount code. case 'libya': case 'somalia': case 'venezuela': case 'yemen': jQuery('.s-na').show(); break; Heres what youve gotta do: If you dont have an account thats ok, you can still return for free. Remember to include a copy of your shipping note. You can return your PrettyLittleThing order FREE via the Hermes courier collection service. // ]]>. There is no limit on how many times you order. Contact Us Here. Pretty Little Thing Womens Mini Dress 10 Black Blend - Other. If you don't have an account - that's ok, you can still return your products. Pretty Little Thing started as a dream to cash in on a bracelet trend, but has since grown to be a notable online clothing and accessories fast fashion retailer for young women under 30 . 9.20. UK Nominated Day Delivery*. Please return your item(s) to us following the method below: Simply enter your promotional code into the 'Redeem a promotional code' box at checkout and hit 'Apply Coupon'. Download your post label here; If you don't have an account - that's ok, you can still return your product. Keep your receipt of postage safe as you will need this as your proof of return. A privacy reminder from PrettyLittleThing, within 3-5 working days of you dropping your parcel off at your local post office / collection point, https://usprettylittlething.intelligentreturns.net/main/landing, California Transparency in Supply Chains Act. // . Click the link for your country below and follow the instructions. To remove the label, scratch into it with the point of a knife or other blade, firmly stick a piece of clear tape over the scratch and firmly tug the tape upward. Manifested for delivery/ 'Manifested to courier' or 'Out for Delivery'. Select your preferred return option (Label free and print in-store options are available). We don't currently ship to that country. jQuery(document).ready(function(){ JS. Love many of their boots, occasionally I need a size down or a refund but have never had a problem after I return something. The parcel is at either the collection or shipping depot, please check the tracking information. 2 - 3 working days. CAN Standard. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. If this is the case then we can reasonably decline your refund. For a full breakdown on what items are eligible to return please see WHAT IS YOUR RETURNS POLICY?. Below, you will find their clothing size chart in inches. After back and forth with pretty little thing about my order as Evri had not delivered my order which I had place on the 21st December 2022, finally a wonderful customer service representative called Joebelle helped me to process a refund. Simply click the 'Forgot your password?' 10.30. Why am I experiencing problems when entering my payment details? You`ll then receive a full refund as per the policy above. Refunds cannot be given on swimwear and pierced jewellery if the hygiene . Last week, one Twitter user @katiewaddilove complained to Pretty Little Thing . This means that once your order has been placed, you will be unable to cancel it. case 'albania': case 'andorra': case 'armenia': case 'austria': case 'azerbaijan': case 'belgium': case 'bosnia-herzegovina': case 'bulgaria': case 'croatia': case 'cyprus': case 'czech republic': case 'denmark': case 'estonia': case 'faroe islands': case 'finland': case 'georgia': case 'germany': case 'gibraltar': case 'greece': case 'greenland': case 'holy see': case 'hungary': case 'iceland': case 'italy': case 'kosovo': case 'latvia': case 'liechtenstein': case 'lithuania': case 'luxembourg': case 'macedonia': case 'malta': case 'moldova': case 'monaco': case 'montenegro': case 'netherlands': case 'norway': case 'poland': case 'portugal': case 'romania': case 'russia': case 'san marino': case 'serbia': case 'slovakia': case 'slovenia': case 'spain': case 'svalbard and jan mayen islands': case 'sweden': case 'switzerland': case 'ukraine': case 'xk': jQuery('.s-eu').show(); break; Wanna join our gang? Please . 10% OFF. We don't refund delivery costs on international orders. This means that once your order has been placed, you will be unable to cancel it. switch((this.value.toLowerCase())){ Just repack your item(s) in the original packaging with all the tags attached. Expired. Cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note. To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Shop the latest women's fashion at PrettyLittleThing Canada. This can be found in Order History in 'My Account'. Usand we 'll get back to us from your local post office and attach to... Items can not be returned for health and hygiene reasons or EEA, you receive! Once your order has been placed, you will need this as your proof of return used. 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