We truly hope you feel better by now and we apologize for any discomfort.Sincerely,Hotel Riu Palace PennsulaOnline Reputation Management. Property confirms they are implementing enhanced cleaning measures The receptionists messed up our payment as they do not make note of this on the system, ridiculous!! There are a couple of spots (youll find these quickly) that will have sun, but you need to move your chairs throughout the day to be able to be in the sun. Please fix the following errors to continue: You're getting the lowest possible rate We Promise Opens in a new window. Marcello was our waiter at the pool and was very attentive (of course we tipped all of the time). Rooms. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Individually-wrapped food options are available for breakfast, lunch, and dinner. Staff temperature checks are conducted regularly I was there at 6:31 and there were 20 people in line. The beach was even prettier than in the pics and the pools were sparkling clean. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. Junior Suites offer a integrated lounge area with sofa or sofa bed with a balcony or terrace. Plus, from the balcony or terrace, you'll enjoy incredible views of the sea. Various theories exist as to why this location was called baudet, since this name could refer to a donkey, a type of folding bed with canvas straps, or a trestle for cutting wood. Staff wears personal protective equipment All Inclusive Amenities (Travel Dates: Now - 12/23/2024) Hotel Details. The room was OK and the view over the swimming pools and sea was nice. In the surroundings of Cancun are natural spaces and heavenly beaches. A tax is imposed by the city: MXN 28.87 per accommodation, per night, Riu Palace Peninsula All Inclusive Cancun, Riu Palace Peninsula All Inclusive All-inclusive property Cancun, Riu Palace Peninsula All Inclusive All-inclusive property. He tried to stop us but I said was not going to be treated like that and went to the front desk to report it. Does Hotel Riu Palace Peninsula have any great views? Ask buckletp about Hotel Riu Palace Peninsula. Nice place to go and grab a plate when you are hungry. Went to the lobby bar almost every evening before dinner. If you are a family with teens I would recommend this resort. The resort staff were so friendly and helpful at all times. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. The resort is wonderful. Masks are available to guests Own or manage this property? Groups of students/Spring Breakers (over 21 years of age) are only accepted at the following hotels: Hotel Riu Santa Fe, Hotel Riu Cancun, Hotel Riu Caribe, Hotel Riu Dunamar and Hotel Riu Republica. Highly recommend to other guest and friends. The Hotel Riu Palace Peninsula (All Inclusive 24h) it is located at the heart of one of the most touristic destinations in Mexico, Cancun, the property is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water. Flat-screen televisions come with satellite channels. Nearby attractions include Coco Bongo Cancun (1.7 miles), Rakata Cancn (1.7 miles), and The City Discotheque (1.7 miles). Colorful resort gardens are accessorized by tall fountains and palm trees, and the gigantic lobby is full of glimmering chandeliers. Then, proceeded to run outside and go up and down the walkway yelling. . For awareness only. If you are looking for relaxation and tranquility, the Adults Only Deluxe Villas, being an ADULTS ONLY area, exclusively for adults over 18, has the best facilities for their hosts. Examples Shortest wait we had was 45 min. This name, also spelled "Beaudet" and "Baudette" over time, refers to a small peninsula in St. Lawrence River, and was also given to the stream that empties into the St. Lawrence next to it. Let me start with the positive things when arriving at the hotel, the staff at the reception was friendly, spoke decent English and provided us with a drink while checking us is. Beach service was excellent always empty loungers available and beach attendant there if needed, waiter service was excellent on beach. Sometimes you are never sure, but it was good here. Currency exchange service: due to the new laws enacted by the Mexican government, we hereby inform you that we will not be able to accept cash payment for stays or services in dollars. The phone number for Groupe Jutras Construction is (450) 807-4760. HOTEL RIU PALACE PENINSULA JUNIOR SUITE ROOM TOUR | RIU PALACE PENINSULA | CANCUN, MEXICO 24,255 views Jan 9, 2020 In this video, we want to show you a quick tour of a OCEANVIEW Junior. He is all over it and super friendly and makes great drinks! Pools and beach were clean and lovely. Had 2 beaches separated by some rocks. Channel selection is limited. Want to make your stay a great experience. 2023 Hotwire, Inc., an Expedia Group company. Your satisfaction is our top priority and according to your review, we unfortunately did not manage to satisfy you during your stay. Commonly-touched surfaces are cleaned with disinfectant For lovers of gastronomy, we offer live cooking stationsa at our main restaurant, Japanese, Italian, Mexican, Krystal restaurants and Steakhouse, as well as 6 bars. Never a wait or a line - we always were seated promptly. It is always fabulous for us to receive such wonderful reviews like yours. The table next to us had the same issue. Pools and beach were clean and lovely. Plus, on the terrace, with its sea views, you'll find a jacuzzi for maximum relaxation. Go to Lorenzillo's if you get the chance. Other recreational amenities include a health club and a steam room. Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Theme restaurants: gentlemen no sleeveless T-shirts, long trousers. TripAdvisor Reviews. Bars Beach bar (by the villas) is really nice. We stayed at the Adults-only site and the service there was excellent!4. Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU) I've had diarrhea from the second day I stayed in the hotel till the day I arrived home. The vendors are very pushy and somewhat annoying and if you rent a golf cart, which we did, you must tip the shop owner where ever you park to watch it for you because they will move them (yes, even without the keythey just put them in gear and push them). Be specific about your experience and the services that were provided. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. I am guessing those who complained got seated quicker. In these rooms, you'll have two small double beds (125x200 cm) or one king-size bed (200x200 cm), a sofa bed in the lounge area, WiFi, air conditioning, a minibar and beverage dispenser, a coffee maker, and a balcony or terrace. Hot Rates are different from retail rates. [1], On January 17, 1990, the parish and village merged to form the Municipality of Rivire-Beaudette. There are no reviews yet! More, Dear Vaumack , We are very pleased to know that you enjoyed your stay with us.We are glad to know that we lived up to your expectations. Junior Suite: The Hotel Riu Palace Peninsula offers Junior Suites, 40-m2 rooms equipped with the best amenities. Open daily. Nice. Great staff. 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But, it was quite windy out there and you could feel the sand hitting you. They upgraded our room to an ocean view which was nice. We went back up to the pool and realized the hotel blocks a lot of that wind you get at that part of the beach. You need to go to the beach snack shack (more on that later) and bring your plate back. Contactless food service / room service is not available Something more concerning was the ventilation system of the room. Debit cards not accepted HORRIBLE DIRTY HOTEL WITH NEGATIVE CUSTOMERS SERVICES!!! Friendly and knowledgeable reception staff able to help with any query. The Jacuzzi Suites at the Hotel Riu Palace Peninsula are equipped with the best amenities for enjoying your stay in Cancn. Warmest Regards, Hotel Riu Palace Peninsula Online Reputation Manager, We are a Family of 6 with 2 Adults and 4 Teenagers, We booked a last minute trip to Cancun over New Years 2022. Opened in 2012, the Spanish-owned, 562-room Riu Palace Peninsula (not to be confused with the Hotel Riu Palace Las Americas) is the youngest of the Riu's Cancun properties. These elevators have to take hundreds of guests to their rooms, which are spread over 15 floors. For this reason, on behalf of our entire team, we would like to apologize for any inconvenience. Thank you Riu! Departing Airport: Seattle (KEH) Flights Description may contain affiliate links which means I receive a small commission for purchases or clicks made through links in this post (at no cost to you!) Having recently returned from our trip, I wanted to provide information to anyone traveling to the Riu Palace Peninsula or looking to book there. The lobby bar had the best drinks and service. Main restaurant: gentlemen no sleeveless T-shirts. Thats over $600 a day. Activities. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit. We took a day trip via the ferry (which is right beside the hotel) to Isla Mujeres and was really not that impressed. With any resort, there are some things that could be better, but in the end, we had a great time and really liked it! So, we did. Other logos or product and company names mentioned herein may be the property of their respective owners. The 24-hour All Inclusive Hotel Riu Palace Peninsula (Adults Only area - Exclusive services for ADULTS ONLY DELUXE VILLAS guests) is open all year round and is situated right on the sandy beach of Caribbean Sea, next to the Hotel Riu Caribe. Only registered guests are allowed in the guestrooms. Yes, free parking is available to guests. From the moment we arrived to the moment we left each and every staff member did their best to make sure any and all needs were met. The sun.. Staff so friendly and always smiling. Tried to go there for dinner one night and was told an hour wait. We would be happy to have another chance and count you among our guests in the future so we can make it better. They have a liquor dispenser right in the room for those that dont get enough at the bars. Inside there are several (Sports, Lobby and by the stage on both sides). We are happy to know that despite the sickness, you had an excellent experience! [12], Media related to Rivire-Beaudette at Wikimedia Commons. Hot Rates are different from retail rates. The staff is great. Hotwire, the Hotwire logo, Hot Fare, Hot Rate, "4-star hotels. This location was first identified as "Pointe au Baudet" as early as 1686 on a map by Deshayes. Junior Suite Superior Oceanview rooms are on 11th floor or higher in main building and have integrated living room area . Special requests are subject to availability at the time of check-in. Anyway, the hotel would have let me stay up to 14 days with room service, free of charge. Hotel revealed only after booking. Social distancing measures are in place Not a great family experience. This Art Deco property also offers a steam room, spa services, and a terrace. Exclusively for guests staying at the ADULTS ONLY DELUXE VILLAS, Formal dress required for dinner. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. Personally I'd put a wall between the bed and the bath, but since we knew that up front I won't make a big deal of that. Have a variety of items at the Snack Shack. The attack lasted approximately 20-25 minutes. We hope that soon you will choose to spend a few days with us and live a new unforgettable experience.Best wishes, Hotel Riu Palace PeninsulaOnline Reputation Manager. Each night was a different theme and the taste and quality were fantastic. We had it on when getting ready for the evening or later at night. If we stood at the counter to get coffee someone would come up to us and take our order and. The showers have 1980s style glass tiles and they have swinging doors. Additionally, rooms include complimentary bottled water and coffee/tea makers. This property advises that enhanced cleaning and guest safety measures are currently in place. Nevertheless, we will forward your feedback to our Food & Beverage manager.Kind Regards,Hotel Riu Palace PennsulaOnline Reputation Management, This is the version of our website addressed to speakers of English in the United States. Also, enjoyed all restaurants, no reservations needed.5. The theme restaurants wides the gastronomy options of the hotel by serving wonderful cuisine such as: japanese, italian or mexican. There are only 3 elevators per wing. Wow! Sometimes the doors open halfway your trip or it just stops entirely. Liverpool was upscale with stores like Prada, Louis Vuitton, etc. Those without the special wristband or kiddos are asked to leave. Forgot to mention we rolled our own luggage to the villa. Las Olas - This buffet restaurant serves breakfast and dinner. Service is top notch, among the best in Cancun. Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. and TripStarter are either registered trademarks or trademarks of Hotwire, Inc. in the US and/or other countries. Individually-wrapped food options are available The entertainment made this review 4 hoots, if it wasn't for the entertainment I would be rating it a 3. At 6:45 a.m. my husband and I went to the front desk to file a report regarding the incident. Swim-up bar is generally pretty busy. Always helpful. It was arranged a little different as it was open. Guests are provided with free hand sanitizer Cookies policy, NEW: Hotel Riu Plaza Manhattan Times Square. Available in all rooms: No rollaway/extra beds available The view from our suite was incredible and def a little quieter as you could still hear the party people late into the night. Temperature checks are available to guests RIU Hotels & Resorts reserves the right of admission and may request customers passports or official documents for identification purposes. Room rates include meals and beverages at onsite restaurants and bars. Returned on 7th December 2022, had a wonderful 50th wedding anniversary made special by the hotel in our room, champagne, chocolates and petal display on bed. I've stayed in cancun 5 other times and this resort had the best entertainment of all. We booked a private shuttle and were surprised how far it was from the airport. This place is a 5 star in my opinion but the rooms are more like a 4 star. They are very clean but a little dated. Kukulcan, Km 5,5, Lote 6-C, Zona Hotelera . There was a table near us where the one person had his computer out watching a hockey game. Riu Palace Peninsula - Villa Junior Suite or Jr. Suite? 5 outdoor pools, 1 baby pool, RiuLand Kind's Club. The matre d came over to us and said we are customers and they are customers and they have every right to be here. We really enjoyed this room - especially the view!! Loved the multiple dinner options. Please see our partners for more details. Everywhere you look (elevators, halls,) you can see damage. Smallish TV in the room, but you are not there to watch TV, right? On April 1, 1978, it was renamed to the Parish Municipality of Rivire-Beaudette. What a joke!!! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Many travelers enjoy visiting Zona Arqueologica El Rey (4.6 miles) and Scorpions Temple (2.3 miles). Plus, on the 29-m2 balcony, you'll be able to enjoy a bath in a jacuzzi with lovely views of the sea. Very safe and quite fun. Night time shows were FANTASTIC! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. 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