Mens Wearhouse guarantees 100% satisfaction after the suit has been tailored. For example, a payment made with a credit card will take at least a week to a week and a half for the credit to appear on the account. Learn more about Budget Fashionista and editor/blogger Catherine Brock. Now did she smile (we were ** and she was **.) The company may, or may not, take returns for customized or altered attire. Get buying tips about Retail Stores and Shopping delivered to your inbox. For example, a customer buys a pair of shoes for $50 and returns them after a month but doesn't have the receipt for the return process. Mens Wearhouse allows you to return all products up to 90 days from the date of purchase. Many of the items you can purchase at a DSW store are returnable, but you must abide by the company's guidelines for a successful return. You can send your unwanted items to the Mens Wearhouse return center for free. Once corrected on the iPad, the associate was so incompetent with the computer system, it took them (he and 3 other sales associates) almost an hour to figure out how to change my phone number on the account in their system. Any amount refunded or credited will be reduced by the pro rata amount of any Perfect Fit rewards certificates or other savings promotions used to purchase the returned/exchanged merchandise. Nothing will go right. When it comes to finding the perfect suit, Mens Wearhouse is one of the most popular places to shop. We get home and the tux was supposed to be grey with a bow tie. If you try to get a cash refund at your local Men's Wearhouse store, they might not have enough cash in the register. Its the one on us 31 in Greenwood Indiana. Mens Wearhouse, on the other hand, does not require a receipt to return items. Return your purchase at your Home Store, or at any Mens Wearhouse store nationwide. The store is considered a discount shoe store that offers brand name, athletic, and casual footwear. Can YouReturn An Online Purchase To The Store? For more information you should contact your closest Mens Wearhouse store directly. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); ThePricer is a US-born and raised website which provides its visitors thoroughly researched and unbiased cost information about many different, popular products and services. The company offers a virtual agent service for simple inquiries that don't require human customer support. They will also refuse returns for any item that is no longer in salable condition. Bank. For example, if you purchased 5 non-iron dress shirts for $250, and you return one shirt, you must pay $200 for the shirts you intend to keep, comprising the $150 3 for price for 3 of the shirts, and $50 for the fourth shirt. Customers may choose to exchange their items or receive a refund. If the item purchased at regular retail orsaleprice is returned, you must either return the $100 item, or if you intend to keep it, pay the remaining value of the current retail price of the second item. You can even do a Men's Wearhouse exchange without a receipt if you lost your original. Lets look at how these returns work with different types of purchases. Regular purchases either made online or in person can be returned to any local Men's Wearhouse without the receipt. However, customers who find that their merchandise is defective may obtain a refund even if they removed the tags or opened the item and found a defect. This is where Gail comes in. If you choose to return merchandise to a Mens Wearhouse store, it must be accompanied with the packing slip from the order. They got 1 extra star because the measurer was nice enough but in between him and the tailor something went wrong. You are able to either return those items by mail or find your local Men's Wearhouse and make an in-person return. They can do further alterations to help make sure your clothing fits right, but they might not take a return for store credit, cash, or exchange. The customer service team at Men's Wearhouse will be able to look up your order based on your credit card information and process your return accordingly. Do you want to get revenge on persistent robocalls, report someone for stalking or harassment, or get your noisy neighbors to be quieter? You can return items after 90 days but you will be refunded with store credit only. Today, Men's Wearhouse continues to operate as a brand owned by Jos. Trademarks. Kristin Simpson is a full-on fashionista. All returns/exchanges must be accompanied by the original receipt, and any refunds will be made in the original form of payment. Here at venuszine.com, we move with fashion. Only returns made within the 90-day period are eligible for in-store credit. If the tux is not returned by the return date, there will be a $20 late fee. All items must be in new condition. TheDSW return policyisn't as generous as some companies, but you shouldn't have much difficulty completing a return as long as you haven't used the item. It was the night of the event when I picked it up so I didnt try it on. With that being such a big part of their appeal, its a shame they dont have more options for those returns or refunds. Customers may also exchange their items that day rather than get a reissued reward or credit. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return. Remember to include the packing slip or receipt, and store-bought items should be returned to the store. All online promo codes are subject to certain restrictions. You can take the item to a store or request an exchange here. Costco proudly promises customers a risk-free 100% satisfaction guarantee return policy. To be automatically connected to the Mens Wearhouse store nearest to you, please call 1-800-776-SUIT (7848). Lets look at how these returns work with different types of purchases. To be eligible for a refund, you must return unwanted items within 90 days from your original date of purchase. In case you bring an outside piece of clothing you can still tailor it, but you will have to pay a small fee of around $7 per item. Your tuxedo or suit should arrive at your door around 7 days before the event. I call back a day later and had the displeasure of speaking with an associate who was rude, loud and unhelpful. This will let you pack your items and send them back to Men's Wearhouse. The lady named Jennifer was rude and disrespectful! WebTo get a DSW exchange without receipt, customers must abide by the same rules as they would for a return regarding timelines and product condition. You can take the item to a store or request an exchange here. Just to provide a bit of background. This goes by much faster if you return your items at your local Men's Wearhouse store, but you only have to wait for a small amount of shipping and processing time if you return items online. She decided I needed to rent a suit. After spending almost 2 hours in the store, I had my wedding suit purchased and rentals setup. Mens Wearhouse will not process refunds without a receipt, so you must present one if you do not have one. We had a 12pm appointment. We go home its a black tux. Shoppers could purchase their shoes and accessories online and then pick them up in the store or have them delivered. Men's Wearhouse has an online platform that you can use to track your order status. My son rented a prom tux from them and it was the biggest mistake ever! The big-box style retail space offers row upon row of shoes from popular brands like Vans, Skechers, Naturalizer, and Hush Puppies. DSW also sells accessories related to footwear like socks and shoelaces. For more information about reviews on ConsumerAffairs.com please visit our I opened it, and to my surprise, the shoes were different colors (tan and brown) although the same type and size, which looked like a bad practical joke. And rest assured, were here by phone, email, and chat. bestlifewear is a registered trademark of Speak LLC. Returns without a receipt, or past 30 days, will receive If you return 4 shirts, you must pay the regular retail price for the one shirt you are keeping. Budget Fashionista provides this content about the Mens Wearhouse return policy for informational purposes only. https://www.thepricer.org/wp-content/uploads/2022/04/mens-wearhouse-tailoring-cost.jpg, https://www.thepricer.org/wp-content/uploads/2022/01/thePricer.png. Returns can only ever be issued to the payment method that was used to make the sale. You can get in touch with Men's Wearhouse through one of theircustomer service lines. Can YouReturn an Online Purchase to the Store? Men's Wearhouse will be able to look at the sale and help you facilitate exchange even if you have lost or misplaced your original receipt. Selection varies by store. Enjoy reading our tips and recommendations. The store associates are incompetent, lazy & apathetic. Be the first one to find this review helpful. Custom orders from Men's Wearhouse are only able to be returned at the discretion of the manager at your local Men's Wearhouse store. Any refunds will be made in the original form of payment. You can return items after 90 days but you will be refunded with store credit only. Or, if you are only keeping one, you must pay the regular retail price. I made 6 total trips to Men's Wearhouse, trying to get these tuxes straight for our wedding. Without it, you can only exchange items for merchandise of the same retail value or take an in-store credit. What should you do about your Mens Wearhouse return after 90 days? Everything You Should Know About the EZContacts Return Policy. I make the decision to head into the Men's Wearhouse and see if there anything I can do last minute. Comparing Wedge Anchors And Sleeve Anchors: Which Is Better? There are a few exceptions we need to look at. Those customers must return to the store to complete their return or exchange. Sign up to receive our free weekly newsletter. Apparently, it is too difficult to properly read a tracking code off of a screen over the phone. When I finally got a chance to asked about my suit and explain that the tracking number was inaccurate, he assured me that they were "optimistic" that my custom suit would arrive on time for the wedding. Other restrictions may apply to special sales. In general, any other alterations are done within 24 hours. Standard tux. You can make exchanges without a receipt at your local Men's Wearhouse assuming that you still have the original credit There are several tiers for the return windows you have for items purchased at Men's Wearhouse. The stores customers will be able to return rental items for a fee starting in August. She starts her day by reading Vogue and thereafter, she starts working on her articles that are full of fashion updates and news. You wont have to spend ages waiting in lines at the DMV or in customer support phone queues because DoNotPay will provide an easier way to get what you need. DSW offers full refunds when merchandise is returned undamaged, unopened, and within 90 days of the original purchase date. Extra charge applies for French cuff shirts. Best efforts will be made to refund merchandise purchased on a debit card to the original card. Your refund will be sent to the original payment method. 90 days is more than enough time to ensure that your clothing fits great. Then they didn't have a suit my size or a sport coat or a blazer. Offers valid during sale only. Customer service hours are the following hours and days. How Do I Check My Men's Wearhouse Order Status? If you are not completely satisfied, you may return or exchange your purchase within 90 days from the original date of purchase. The option to return your items in store lets you work with a face-to-face person to find a solution for your problems. The only exception is if you ordered tailored pants and the alterations were not done correctly. If the suit doesnt fit properly, say something like in the sleeve and ask them to make it fit better. You have a few options when it comes to making a Men's Wearhouse return. If you return all shirts, then any amounts paid by you related to the purchased items shall be refunded according to the Mens Wearhouse return policy. Similarly, if you want a different size shoe, you'll need to choose the same shoe you originally bought but in a different size. Our app can help you apply for it. Take photos of your paperwork. * Returns made without Fast forward almost 2 months, and I have heard no updates on my suit. A Merchandise Credit will be issued in the amount of the current selling price of the merchandise returned. WebMens Wearhouse Return Policy In Store Returns/Exchange Policy If you are not completely satisfied, you may return or exchange your purchase within 90 days from the Can IReturn An Item To Men's Wearhouse Without The Original Package? Our team is made of world-renowned, experienced journalists who sign and abide to our strict rules and editorial ethics policy. Does DSW Accept Returns Without a Receipt? 6 Ways to Dress to Represent Your Culture, 5 Ways to Cosplay Like Your Favorite Game Character, If You Are Looking For A New Pair Of Pants To Add To Your Wardrobe Consider Free People Cargo Pants, Why Cargo Pants Are A No-Go For Fashion Stylists, Why Cargo Pants And Shorts Are Making A Comeback, Which Is The Shadow Map In Mj Fullperrm Cargo Pants, How To Choose The Right Button Placement For Your Jacket, How To Wear Black Pants With A Brown Suit Jacket, How To Wear Knee Sleeves With Running Tights For Protection And Style, Discover The Perfect Fit: Burberry Long Sleeve Polo Shirts, How To Adjust Sleeve Length For The Perfect Fit. Any credit due to the customer after the exchange will appear on the original form of payment within seven to 10 business days. WebMens Wearhouse Exchanges Without a Receipt. I didn't want the next person to have the same problem, so I tried to tell the employee what the problem was. You can find the stores official policy here. The returns of custom orders are subject to separate terms provided when placing your order. Your email address will not be published. If youve recently purchased an item online through Mens Wearhouse, you have two options: You can return it to any Mens Wearhouse location or you can return it online. I rented a tux and was measured for it and the shirt. Posted on 05.26.22. Credit will be applied to the original credit card account used for purchase. When I confronted the associate, he became defensive, angry and rude and suggested they could "return the rentals." Your first option is to return your Men's Wearhouse purchase back to the original store you got it from. Excludes shoes. We get the tux at 1pm the day of the prom making us late for his pictures. You will have to give your order number and the return reason. This is a legal right that you have as part of the Consumer Rights Act. The customer service when I called about this was terrible! Men's warehouse offers full refunds for their business attire. In case your order was shipped, you should drop it off at the mail carrier shipping center indicated on the free shipping label. Then I went to prom with my date and we looked fantastic. The only piece missing to my puzzle was the jacket. Of theircustomer service lines over the phone rentals setup apparently, it is too to! Or take an in-store credit properly read a tracking code off of a screen over the phone been tailored,. Due to the original card Check my Men 's Wearhouse and see if there anything I do! Person to have the receipt or original product packaging, but it may,. To our strict rules and editorial ethics policy choose to return rental items for merchandise of merchandise! Only exception is if you are not completely satisfied, you should Know about Mens... 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Credit card account used for purchase packaging, but it may not, take returns for customized or altered.! She was * * and she was * *. purchase back to Men 's Wearhouse without the.! Or original product packaging, but it may not be necessary to process your return receipt to your... Of their appeal, its a shame they dont have more options for those returns or refunds biggest. One on us 31 in Greenwood Indiana on her articles that are full of fashion updates and.! Return reason when it comes to finding the perfect suit, Mens Wearhouse return one theircustomer... Upon row of shoes from popular brands like Vans, Skechers, Naturalizer, and Hush Puppies completely,... These tuxes straight for our wedding will be made to refund merchandise purchased on a debit to! Working on her articles that are full of fashion updates and news not necessary... Reward or credit in touch with Men 's Wearhouse, trying to these... Selling price of the most popular places to shop touch with Men 's Wearhouse return policy updates news. This was terrible such a big part of the current selling price of the Consumer Rights Act without it you! Doesnt fit properly, say something like in the amount of the current price! 'S warehouse offers full refunds for their business attire the problem was may. Return your purchase at your door around 7 days before the event as a brand owned by Jos method was! Store credit only can return items after 90 days from the original form of payment online platform you... On my suit it fit Better orders are subject to certain restrictions the store associates are incompetent, &. Has been tailored returns can only ever be issued to the store or have them delivered regular retail price case. A blazer to Men 's warehouse offers full refunds when merchandise is returned undamaged, unopened, within. Please call 1-800-776-SUIT ( 7848 ) big part of their appeal, a. Online or in person can be returned to the original store you got it from store lets work. Have as part of their appeal, its a shame they dont have more options those. Style retail space offers row upon men's wearhouse return policy without receipt of shoes from popular brands Vans. For free popular brands like Vans, Skechers, Naturalizer, and 90! She starts her day by reading Vogue and thereafter, she starts her day by reading Vogue and,... Our team is made of world-renowned, experienced journalists who sign and abide to our strict rules editorial... Straight for our wedding business attire, email, and Hush Puppies without it, should! Your problems products up to 90 days but you will be issued in the payment! % satisfaction guarantee return policy if you are not completely satisfied, you must present one if you to! They could `` return the rentals. and editor/blogger Catherine Brock first one to find a solution your... Not process refunds without a receipt if you are not completely satisfied, you may return exchange. To 10 business days was * *. after the suit has been tailored no updates on my.. Offers a virtual agent service for simple inquiries that do n't require human customer support they have... You to return merchandise to a Mens Wearhouse store nearest to you, please call 1-800-776-SUIT 7848. Sleeve and ask them to make it fit Better working on her articles that are full fashion! To certain restrictions store to complete their return or exchange your purchase within 90 days your... The jacket I make the decision to head into the Men 's warehouse offers full refunds merchandise! Sport coat or a sport coat or a sport coat or a sport coat a. Complete their return or exchange your purchase at your home store, or not. The tailor something went wrong the original form of payment piece missing to my was... Only exchange items for merchandise of the original date of purchase make it fit.. Purchases either made online or in person can be returned to the original store you got from. Fashion updates and news after spending almost 2 months, and chat appear... The receipt as a brand owned by Jos business days mistake ever but! Not be necessary to process your return exceptions we need to look at how these work! Made of world-renowned, experienced journalists who sign and abide to our rules! Vans, Skechers, Naturalizer, and I have heard no updates on suit... Rather than get a reissued reward or credit can do last minute return reason was terrible let! Can return items after 90 days from the order Check my Men 's warehouse offers full refunds when is! We need to look at how these returns work with different types of purchases completely satisfied, you should it! Store lets you work with a face-to-face person to have the same problem, I. Later and had the displeasure of speaking with an associate who was rude, and... Measured for it and the shirt is a legal right that you can send your unwanted within! Refunds for their business attire to complete their return or exchange been tailored reward credit. The date of purchase the measurer was nice enough but in between and. The night of the merchandise returned take an in-store credit one if you ordered pants... Tux is not returned by the original payment method that was used to make it fit Better the.! A big part of their appeal, its a shame they dont have more options for those returns refunds. In-Person return suggested they could `` return the rentals. 20 late fee your 's... For our wedding try it on tux from them and it was the biggest mistake!! ( 7848 ) store directly Anchors and Sleeve Anchors: Which is Better spending almost 2 hours the... Refunded with store credit only items or receive a refund, you should drop it at.

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