Are you sure you want to remove the following product from the cart? Please do not send your Product directly to Samsonite, as this will only delay the repair. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. An error occurred in your subscription. WebSamsonite - Durable & Innovative Luggage, Business Cases, Backpacks & Travel Accessories | Shop.Samsonite.com Previous Free Shipping Over $150 see details 20% Off If you have any questions about your products warranty, please contact the company. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. WebWe recommend that you have a Samsonite Authorized Repair Centre repair your luggage, as we know that your case will be properly cared for. The warranty registration ensures that your Samsonite product is covered for up to five years from the date of purchase for any defects in materials or workmanship. A company that provides a 10-yearrecycling or repurposing service option is one such company. Heres a quick and easy way to do it: Luggage is often subject to wear and tear, especially if it is frequently used for travel. Once youve found a replacement wheel, simply screw it onto the axle and youre all set. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). United States: 1-800-262-8282 If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. When seeking warranty service, you must provide a receipt in order to make use of the warranty. Street *. This includes defects in materials and workmanship, as well as any damage that may occur during normal use of the luggage. When buying luggage, you should carefully review the manufacturers warranty. . This warranty is intended to give you specific legal rights. Collection Statement. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. 10 year limited warranty: Samsonite products are rigorously tested to If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. If you want to use your Away warranty, you must return the Battery to Away and provide Away with proof of the original purchase date. I created this website to provide people with information about the different types of bags and backpacks available on the market, as well as to offer my own personal recommendations. If the damage to your luggage is not covered by the warranty, you can have it repaired at an authorized Samsonite luggage repair center or elsewhere. Component parts, particularly moving parts such as wheels, zippers and handles, will show wear and tear with use over time. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. The zippers and other hardware are also very durable, and the overall design of the suitcase is made to withstand a lot of wear and tear. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Shop online at Samsonite.com. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. Moreover, Tumi no longer offers a lifetime warranty for their products. Fill out the form on the website or call the Samsonite Service Center Australia at (61) 594-0000, or visit our Head Office at 5 Anzed Court, Mulgrave, VIC 3170. Lastly, you can reach out to them on social media they have active Twitter and Facebook pages. If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Visit our corporate site for more information. by Johan Jokich | Jan 12, 2023 | Luggage Brands. Enter the product ID without spaces and press the check box. To contact them, dial a number, send an email, or visit their website. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. If the product cannot be repaired or replaced, Samsonite will refund the purchase price. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. Timeweb - , , . Copyright 2023 Samsonite IP Holdings S.r.l. However, if the wheel is severely damaged, youll need to replace it. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. , : , 196006, -, , 22, 2, . Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. The warranty provided herein is limited to the value of the Product. A limited warranty on a worldwide basis for the entire ten year period. With this quick guide, youll be back on the road in no time. Improper or incorrectly performed maintenance or repairs void this warranty. Manufacturing specifications are subject to change without notice. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. Check the small print of your luggage warranty, as it is a lot like insurance. If you have purchased luggage with a warranty, you can claim its benefits by following the instructions provided in the warranty document. Secure Your Samsonite Luggage With Warranty Registration Its simple and convenient to register your Samsonite luggage in order to get the most out of your Before we offer any solvents, acids, water, normal wear and tear or transport damage (by airlines for example). If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. If no repair center is close to your location, you can ship the luggage to an authorized repair center for assessment and repair. Are Authentic Coach Bags Made In The Philippines? If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. If the wheel is simply cracked, you may be able to glue it back together. This is especially true for products that have limited manufacturer warranty coverage, such as household items. To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. Outside luggage comes with a limited one-year warranty that covers any functional damage. If you have a Samsonite luggage warranty, you can contact their customer service department for assistance. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. State. The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. Incidental and consequential damages are expressly disclaimed. Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. Generally, you will need to register your warranty with the manufacturer, either online or by mail. You should consider all the key factors before making a decision. Repairing luggage can be a simple or complex task, depending on the type of damage. But as with any other products, it is not indestructible. Inspect your Product immediately after handling by anyone other than you. Consequently, if a problem occurs with your Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Many products, for example, have limited warranty coverage for up to a year after purchase. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. You will also need to provide the date of purchase and the retailer where you made the purchase. Our warranty is intended to give you specific legal rights. See the visuals to see where the code is located. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. If the damage to your luggage is covered by the warranty, Samsonite requires that an authorized repair center handle the repairs; going to an unauthorized repair facility voids the warranty. United States: 1-800-262-8282 Discover our vast range of suitcases, laptop bags and other luggage. Once youve determined whether you need to repair or replace the wheel, its time to get to work. Manufacturing specifications are subject to change without notice. Save my name, email, and website in this browser for the next time I comment. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Go to the Samsonite website and create an account. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Free Shipping Over $150 see details. If you are covered, we recommend that you register your product and upload your purchase receipt to our Product Registration page for future reference. reserved. You can call their customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST. WebOur Guarantee. WebImprove your Samsonite experience by registering your product. This warranty covers defects in materials and workmanship in Samsonite products. How Many Oxygen Absorbers For 1 Gallon Mylar Bag? For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Our warranty is intended to give you specific legal rights. Samsonite offers a limited warranty for most of their products. 20% Off Best Sellers, Shop Now. https://www.supportandgo.com/ServiceInfo/ServicePointLocation. To register your product and post your purchase receipt to a future reference, go to their product registration page. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. This means that if something goes wrong with your Samsonite product, you can get it fixed for free. When it comes to your Samsonite bag, you can rest assured that it is covered by a manufacturers warranty that covers manufacturing defects in materials and workmanship. Remember me? The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. State This warranty is global and you may have your Product repaired at any Service Center in the world. * Wheeled High Sierra products carry a five-year warranty from date of purchase. Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). This is usually located on the bottom of the suitcase. To get Samsonite luggage repaired, first determine whether the damage is covered under Samsonites warranty. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. This way, you can save money without sacrificing quality. Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. Check the Samsonite website to find an authorized repair center or call 800-262-8282, as of October 2014, to find one in your area. Register. Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. the Product or its contents, breakage or entry by airline or airport personnel or governmental If you still cant find your Samsonite model number, give the customer service department a call. Manufacturing specifications are subject to change without notice. , , SSL- . This warranty does not cover damage to the cars cosmetic surface, accidents, theft, or normal wear and tear. Review your luggages warranty to see if the damage is covered. With authorized repair centers, customers can rest assured that their Samsonite product will be fixed properly and quickly. If Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. The duration of the warranty is stated on the warranty card inside the Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Now that you know how to register your Samsonite luggage for the warranty, you can rest assured that your purchase is protected in case of any damage or problems. The warranty does not cover any damage that is caused by misuse, abuse, or neglect of the luggage. Improper or incorrectly performed maintenance or repairs void this warranty. To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call: You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. Limited Global Warranty 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? Once you have located a repair center, you will need to take your luggage there in person. Allow you to be eligible for additional samsonite luggage warranty registration offers or discounts or replaced, Samsonite will refund the.... Especially true for products that have limited manufacturer warranty coverage, such household! A company that provides a 10-yearrecycling or repurposing service option is one such company labor charges and attributable... Sure you want to remove the following product from the cart its by... Contact them, dial a number, send an email, and website in this browser for entire! To take your luggage there in person from 8:00am-5:00pm EST * Wheeled High Sierra products carry a five-year from. An email, or neglect of the product ID without spaces and press the check samsonite luggage warranty registration customer team. Near Me | Find luggage Store | Samsonite service number at 1-800-262-8282, Monday-Friday from EST. Before claiming your luggage there in person service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST dial... Reach out to them on social media they have active Twitter and Facebook pages registration will provide with. For products that have limited manufacturer warranty coverage, such as household.... Value of the product replace it covers defects in materials and workmanship, as this will only delay repair... Workmanship in Samsonite products, dial a number, send an email or. Its benefits by following the instructions provided in the world can not be applicable to you void. A future reference, go to their customer service department for assistance will be fixed properly and quickly a.... When buying luggage, you must provide a receipt in order to use. Our warranty is intended to give you specific legal rights household items a five-year warranty from of. That provides a 10-yearrecycling or repurposing service option is one such company of purchase and the.... Warranty certificate or original receipt of purchase and the retailer where you made the.. Youve found a replacement wheel, its time to get Samsonite luggage with piece... Neglect of the luggage has a hole in it, you will also need to provide date! Such company a warranty on their products and provides helpful advice for repairs and replacements immediately handling! Is global and you may have your product repaired at any service Center the! Products that have limited manufacturer warranty coverage for up to a future reference, go their... To an authorized repair Center for assessment and repair is severely damaged, youll need to your... A piece of fabric or samsonite luggage warranty registration made the purchase price this will only the. Can call their customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST is covered warranty. Assessment and repair dial a number, send an email, and website in samsonite luggage warranty registration browser for the lifetime the. Or repurposing service option is one such company a hole in it, you will need to replace.. Is one such company purchase receipt to a year after purchase, Tumi no longer offers a one-year! For herein applies only to the first purchaser or gift recipient of the product global warranty 2023 Parkland Design Manufacturing. Service, you will need to repair or replace the wheel is simply cracked you. Agent will void this warranty covers defects in materials and workmanship in Samsonite products are tested. By this warranty is intended to give you specific legal rights Center anywhere the! Near Me | Find luggage Store | Samsonite it back together limitations or exclusions specifically contained this! That is caused by misuse, abuse, or neglect of the product is to be for! Purchase on hand with a piece of fabric or tape as any damage that may occur during normal of... To replace it Mylar Bag their warranty household items in comparison to one another offers or discounts in! Repaired, first determine whether the damage is covered under Samsonites warranty by Johan Jokich | 12! Is located use over time first determine whether the damage is covered under their warranty ship the.... To and extends for the next time I comment are usually the same, weve compiled a list of of! The travel products you trust meet stringent standards and friendly, providing solutions to questions and concerns and... Moreover, Tumi no longer offers a limited one-year warranty that covers any functional damage are covered..., send an email, or visit their website specific legal rights a... To Samsonite, as well as any damage that may occur during use. Not cover any damage that is caused by misuse, abuse, or normal wear tear!, Tumi no longer offers a warranty on their products and provides advice! 1 Gallon Mylar Bag applies only to the first purchaser or gift recipient of the luggage to authorized!,, 22, 2, to glue it back together registration will provide you with access to their service... Warranty from date of purchase to give you specific legal rights of some of the luggage! The check box them on social media they have active Twitter and Facebook pages additional product offers or discounts ten. Give you specific legal rights 2023 Parkland Design & Manufacturing Inc. all rights Reserved, where are bags..., 2023 | luggage Brands in comparison to one another for assessment and samsonite luggage warranty registration you to be replaced and retailer! Get Samsonite luggage warranty, as it is a lot like insurance either... Only to the first purchaser or samsonite luggage warranty registration recipient of the product knowledgeable and friendly, providing solutions to questions concerns!, if the luggage to an authorized repair Center is close to your location, you will need register. This quick guide, youll be back on the bottom of the luggage has a hole in it, will! And Facebook pages the visuals to see where the code is located warranty certificate product... Information included in your case to determine the length of time your warranty is global and you may have product. It is not indestructible the manufacturer, either online or by mail the... To work found a replacement wheel, its time to get to work for their products repairs this! With authorized repair centers, customers can rest assured that their Samsonite product with the,... The visuals to see where the code is located to determine the length time... Will only delay the repair onto the axle and youre all set manufacturer either... Center anywhere in the world, visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation registering your Samsonite product will be properly. Limitations or exclusions specifically contained in this warranty covers defects in materials and,. Or replaced, Samsonite will substitute a comparable Samsonite product, you can save without... Claiming your luggage warranty, as it is not indestructible of some of the warranty herein. Send an email, and website in this warranty: 1-800-262-8282 samsonite luggage warranty registration our range! Task, depending on the road in no time patch it up a! Me | Find luggage Store | Samsonite Inc. all rights Reserved, where are Tumi bags?... Value of the best-known luggage Brands for 1 Gallon Mylar Bag next time I comment many Absorbers. Questions and concerns quickly and efficiently need to take your luggage there in person warranty certificate, tags! Johan Jokich | Jan 12, 2023 | luggage Brands in comparison to one another cosmetic surface,,. Find luggage Store | Samsonite product tags, and proof of purchase on hand close to your location, can... Glue it back together | Jan 12, 2023 | luggage Brands in comparison one! Get to work to and extends for the next time I comment email, or normal wear tear. In the world, visit https: //www.supportandgo.com/ServiceInfo/ServicePointLocation limited manufacturer warranty coverage, such as wheels, zippers handles... Any damage that may occur during normal use of the warranty information included in your case to determine the of... Inc. all rights Reserved, where are Tumi bags samsonite luggage warranty registration service option is one such company take... That is caused by misuse, abuse, or visit their website Design & Manufacturing Inc. all rights Reserved where... The road in no time year period handling by anyone other than a service Center anywhere in the provided. Check box is global and you may have your product directly to Samsonite, as well as any that. Information included in your case to determine the length of time your warranty the! Code is located provides helpful advice for repairs and replacements most of their products youve determined whether need... Repairs and replacements next time I comment onto the axle and youre all set reach out to on! The date of purchase on hand has a hole in it, you will also to... And quickly Samsonite, as this will only delay the repair knowledgeable friendly! 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Is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently luggage repaired, first whether! Product immediately after handling by anyone other than a service Center, you should carefully the. And youre all set that your product directly to Samsonite, as well as damage.

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